If you have any questions, please contact our technical support.
Email: support@TacticaCommerce.com
Reject Entire Order
If you are in short of inventory or there’s some problems causing your prevention delivery, you can reject it.
1. Click "ORDERS"→ "Orders & Releases" and select the PO.
2.In the PO, from "Please select an action" drop down list click "Reject Entire Order" to reject the PO.
3. Add reject reasons then click "Submit".
4. PO status becomes "REJECTED" and the reason would also display, you can download the whole PO if you need. At the same time, your buyer would receive email about the rejected order.
5. After your customer has revised it and a PO with a version number appended to the original PO number would be sent to you again. You can also access the PO by clicking "ORDERS“ →" Orders & Releases" or you can click "HOME" to go to home page and find the PO under "Orders to Confirm".
