If you have any questions, please contact our technical support.
Email: support@TacticaCommerce.com
Confirm Entire Order
1. When your customer sends you a PO, you would receive an email named "Purchase Order Received". If your buyer does not require you to log in system to confirm the order, the email would attach the PO and you can check it directly, then you can contact your buyer to confirm the order for you. If your buyer requires you to log in system and fill in the order confirmation, the email would not attach the PO and you have to log in system to check the PO details. Click "View".
2. You can click "ORDERS"→ "Orders & Releases" and select the PO, if you could not find the PO, you can use below "Search" function.
3. PO status is "ISSUED (ACKNOWLEDGED) ", from "Please select an action" drop down list you can either confirm or reject the PO.
Select "Confirm Entire Order" to confirm the PO.
4. This will take you to the Order Confirmation (DRAFT) page, you can enter some comments. Clicking "Shipping & Tax" you can enter delivery date, shipping date, est. shipping cost, tax, etc, which apply to all items, you can also click "Show Details" to add shipping & tax for the individual item. Then, click "Submit".
5. Order confirmation status becomes "CONFIRMED", shipping & tax have been added into the grand total once you submit the order confirmation. Your customer would also be informed of the PO confirmation. Click "Back to Purchase Order".
6. PO status becomes "CONFIRMED" once you have submitted the Order Confirmation, you can check the document in "Reference" tab, you can also download the PO or create invoice.
In addition to go into the PO to find the corresponding order confirmation, you can also click "ORDERS" →"Order Confirmations" to seek out the needed one.
